Shipping policy
At UK Dancewear, we aim to process and dispatch orders as quickly as possible and ensure your dancewear arrives safely.
Processing Times
Orders are typically processed within 1–2 working days of being placed.
Orders placed on weekends or UK bank holidays will be processed from the next working day.
During busy periods, product launches or seasonal peaks, processing times may occasionally be slightly longer.
UK Delivery
Standard Delivery – £3.95
Estimated delivery time: 3–5 working days
FREE UK Standard Delivery is available on orders of £50 or more.
Free delivery is automatically applied at checkout when the qualifying order value reaches £50 after discounts. No discount code is required.
International Delivery
We currently deliver to selected international destinations.
European Union – £14.99
Estimated delivery time: 5–10 working days
USA, Canada & Australia – £23.99
Estimated delivery time: 7–14 working days
International delivery availability and charges will be confirmed at checkout.
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where these charges are not collected at checkout, they are the responsibility of the recipient.
Customs clearance may occasionally cause delays outside of our control.
Delivery Times
All delivery times shown are estimates and are not guaranteed. Working days exclude weekends and UK bank holidays.
Order Tracking
Where tracking is available, tracking information will be provided by email once your order has been dispatched.
Please allow up to 24 hours for tracking information to become active.
Delivery Delays
While we work hard to meet our estimated delivery times, delays can occasionally occur due to courier network issues, severe weather, customs clearance, peak seasonal demand or other circumstances outside our control.
If your order has not arrived within the expected timeframe, please contact us via the Contact Us page and we will help investigate the delivery.
Incorrect Addresses
Please check your delivery address carefully before completing your order.
If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.
Lost or Missing Parcels
If your parcel has not arrived within the expected delivery timeframe, please contact us via the Contact Us page.
We will investigate the issue with the delivery provider and keep you informed.
Damaged Deliveries
If your order arrives damaged, please contact us as soon as possible and, where possible, provide photographs of the packaging and items received.
Contact Us
If you have any questions regarding delivery or shipping, please contact us via the Contact Us page on our website.